Good location for ruins, clean room, good price, comfortable, within walking distance

None.

Its close to the riuns (about 10 minutes walk).

The service doesnt speak english. The restaurant meals are very weak.

The staff was helpful and the location is ideal as it is just a short walk to the Tulum ruins from the hotel. Atm machines and Information booths with people available to help tourists arrange trips are located right across the street.

At the time we stayed the WiFi was down, but I believe has been fixed since then. We were located on the 3rd floor and had an issue with the hot and cold water running out while we were showering!

The location of Andrea's was fantastic, as it was just a stone's throw away from the Tulum ruins. The convenience made it easy for us to explore the historical site. The hotel also provided free wifi in the rooms, which was a luxury we appreciated after experiencing a lack of internet at previous stops on our trip. Additionally, the complimentary use of bikes made our trips to the ruins and beach even easier.

The room was decent and comfortable. The bed was cozy and the shower was okay. , the hotel offered bicycles included in the price, which was great for exploring the area. The location was also a plus, as it was close to the archaeological site and within walking distance to the beach.

The staff was not very friendly or helpful when we had issues. The biggest problem was the terrible wifi connection, with numerous different networks but none providing a decent signal.

The free bicycles and close location to the tourist attractions were the best aspects of the hotel. Being able to explore the city on two wheels and not having to worry about renting bikes separately was a plus. the hotel's proximity to the landmarks made it convenient for sightseeing. the air conditioning unit in the room worked well and kept us cool during the hot weather.

The hotel staff was not welcoming, and the room was unkempt and outdated. the bedsheets had visible stains and looked unwashed.

The prices at this hotel were very reasonable for the value provided. The location of the hotel is excellent, being within walking distance of the Tulum ruins. The staff at this hotel were friendly and provided good service. The rooms were cleaned everyday with fresh towels, ensuring a comfortable stay.

There was one aspect that could be improved.

Located near a beautiful white sand beach, this hotel offers easy access to the highway entrance of the ruins. There are five different banks nearby for added convenience. the prices are affordable, and the staff keeps the rooms clean. the air conditioning works well, and guests can enjoy the free Wi-Fi available throughout the hotel.

The hotel lacks necessary amenities such as shampoo, lotion, and beach towels.

The prices are very reasonable compared to other nearby hotels, making it a budget-friendly option. The location of this hotel is excellent, as it is conveniently located near the Tulum ruins. This allows for easy access to explore the archaeological site and immerse yourself in the history and culture of the area. The staff at this hotel are attentive and provide excellent service. They ensure that the rooms are cleaned everyday and provide fresh towels, ensuring a comfortable and pleasant stay. Another great aspect of this hotel is that breakfast is included. This saves you time and money in the mornings, allowing you to start your day off with a delicious meal without having to search for a nearby restaurant.

All was perfectly fine during my stay.

The hotel offers great value for money, with affordable prices and attention to detail. Its location close to the ruins in Tulum is very convenient for exploring the area. The friendly staff provides excellent service and the basic amenities met our needs. The rooms were cleaned everyday with fresh towels, ensuring a comfortable stay.

While all was generally okay, there is room for improvement in certain areas.

I had a great stay at this hotel. The location was perfect - close to the beach and just a short walk to the entrance of the archaeological ruins. Additionally, there is a supermarket nearby with affordable prices. The hotel's staff was friendly and polite. The room was comfortable, with a balcony, AC, and ceiling fan.

Absolutely nothing.